Set up the operating rules
Configure services, published availability, timed departures, capacity, assets, minimum guest rules, and booking-contact information before opening public booking.
SUPPORT
Support for your operating day.
HQcell support helps operators set up Cells, availability, booking rules, guest workflows, payment connections, weather, and equipment operations for the business they run.
Contact support
Email support@email.hqcell.com for account access, setup questions, booking and availability workflows, payment-connection questions, or a potential security concern. Include the business name, the page or booking reference involved, and a short description of the issue. Do not email passwords, payment-card details, waiver signatures, or secret provider keys.
Connect providers deliberately
Stripe, email delivery, and the optional Google Calendar Conflict Shield remain inactive until the business completes the related provider configuration. Test the full customer flow in test mode before accepting live payments, and test external calendar holds before relying on them to protect availability.
Run the day from one view
Use the Calendar and Cells to connect bookings, guests, waivers, payments, weather, assets, and the work around each departure.
Trust information
Read the Privacy Notice, Terms of Service, and Security Overview for the public commitments and operational boundaries of the service.